Problem
What this fixes
Many Nigerian businesses still collect through account numbers, screenshots and chat follow-up. That makes it hard to know which customer paid, what they paid for and who on the team has already followed up.
Collections
Create payment links for products, services, deposits or custom amounts, share them with customers, and review the resulting payment records from your VelvPay workspace.
VelvPay connects customer payment flows with the verification, approval, document and audit controls a growing merchant needs before payment operations become risky to manage manually.
Problem
Many Nigerian businesses still collect through account numbers, screenshots and chat follow-up. That makes it hard to know which customer paid, what they paid for and who on the team has already followed up.
Platform fit
How it works
Create a payment link with the amount and context your customer needs.
Share the link through WhatsApp, Instagram, email or any sales channel.
Review the payment record in VelvPay and follow up only when the transaction needs attention.
Why it matters
Less screenshot chasing
A payment link gives the customer a structured way to pay and gives your team a record to review.
Clearer customer context
Links can carry payment context so your team is not guessing what a transfer was meant for.
Workspace visibility
Authorised teammates can review transaction status without sharing one owner login.
Works with direct selling
The flow supports businesses that sell through chat, social media, invoices or direct customer requests.
Questions
Clear answers before you choose this VelvPay workflow.
VelvPay payment links are useful for Nigerian businesses that sell through chat, social media, direct sales, invoices or custom customer requests.
No. It gives customers a focused payment page for a specific collection. Businesses that need catalogue or storefront workflows can use the commerce tools where enabled.
Yes. VelvPay records transactions in the merchant workspace so authorised team members can review status, customer context and next actions.
No. VelvPay shows payment records and statuses. Your team should still review exceptions, failed attempts or unclear customer context when they appear.