Problem
What this fixes
Social orders often depend on manual availability checks, account-number messages and screenshots. As orders grow, it becomes harder to connect products, payments and fulfilment status.
Commerce
Online store payments for social commerce
Publish products, route customers through a clearer checkout experience, and review orders and payment activity from the merchant workspace.
VelvPay connects customer payment flows with the verification, approval, document and audit controls a growing merchant needs before payment operations become risky to manage manually.
Platform fit
What VelvPay gives you
- Product catalogue management
- Storefront publishing for selected products
- Customer checkout flow for published items
- Order records with payment and fulfilment context
- Payment activity visibility from the merchant workspace
How it works
A simple workflow from setup to payment visibility
- 1
Add products to your catalogue in the dashboard.
- 2
Publish the relevant products to a storefront or customer-facing payment flow.
- 3
Review orders and payment status from the merchant workspace.
Why it matters
Compliance controls that support real payment operations
Catalogue before checkout
Products can be managed centrally before they are shown to customers.
Better order context
Orders can keep item, customer and payment information together.
Useful for social commerce
The workflow supports merchants that sell from Instagram, WhatsApp or direct customer conversations.
Operational follow-up
Payment and order status give the team a clearer basis for fulfilment decisions.
Questions
Common questions
Clear answers before you choose this VelvPay workflow.
Is VelvPay only for websites?
No. VelvPay is useful for businesses selling through social channels as well as businesses with more formal commerce operations.
Does VelvPay automatically manage fulfilment?
No. VelvPay helps keep order and payment context visible. Your business still handles fulfilment decisions and customer delivery operations.
Can customers pay without sending screenshots?
VelvPay is designed to reduce screenshot-based confirmation by giving your business structured payment records.
Do all merchants get commerce access immediately?
Commerce tools depend on workspace availability, verification and feature access. The dashboard shows what is currently available to the merchant.
